Our Xceptor Support Team is based at our Development and Support Centre in Guildford, UK, and combine extensive technical expertise with high standards of customer service.

Xceptor’s service model allows our clients to be provided with direct access to our Xceptor experts: these are often implementation consultants or developers, all of whom have direct experience of the issues and complexities facing our clients.

We believe that the continued success of our business depends on providing ongoing value and support to our clients, therefore we endeavour to resolve issues as quickly as possible – we have a high satisfaction rate, with queries often resolved immediately by a level of front-line support that is rarely seen in the industry.