Reach financial services excellence with automated client onboarding

Boost your ROI, guarantee compliance and minimize risks: discover how our platform can transform your client management and transaction workflow processes.

Global custodians face a myriad of complex challenges

Experience the power of efficient client management with Xceptor's award-winning Client Onboarding Solution. By adeptly handling complex data and processes, we significantly reduce onboarding time from months to mere days. Our digital platform manages clients through every stage of the onboarding journey - from initial engagement, KYC procedures, and ongoing KYC reviews to final offboarding.

Best Client Onboarding Solution

layer_1 Accelerate your revenue generation with faster onboarding

layer_2 Unlock substantial operation efficiencies and cost savings

layer_3 Ensure seamless compliance with KYC and AML requirements

layer_4 Break free from the constraints of legacy technology

Embrace a smarter way to manage client onboarding and account opening.

Xceptor's client onboarding and account opening solution delivers

Relationship management
Relationship management
  • Capture and validate customer requests from multiple diverse channels
  • Integrate seamlessly with existing complementary third-party systems such as credit, legal and KYC
  • Keep customers constantly updated
Onboarding
Onboarding
Account opening
Account opening
  • Connect to internal systems
  • No re-keying data – save time and reduce errors
  • Automated account opening, maintenance, and closure
List of uses for the solution

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Xceptor’s comprehensive client onboarding and account opening solution provides a complete service for clients wanting a total overhaul of their onboarding. For clients with existing or planned functionality, it is flexible enough to integrate into existing workflows and assets, while still delivering faster, risk-free onboarding.

Benefits

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Faster time to revenue
Onboarding reduced from 100 days to 6 days
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Provide market-leading customer service
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Win new and repeat business
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Take advantage of market shifts before competitors
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Regulatory compliance
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Create digitized data from the get-go
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Operational efficiencies
  • Reduced onboarding costs
  • Redeploy people
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Overcome limitations of legacy technology
Implement an all-new solution or integrate with existing infrastructure

Solution overview

An overview of the process flow

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Results achieved by our clients

Onboarding time reduced from 6 weeks to just 6 days

Speed

Account opening times cut by 50%

Accuracy

Increased account requests

Increased requests

Improved governance and process oversight

Governance

Enhanced onboarding experience

Onboarding

Increased revenue

Increased revenue
Speed  Onboarding time reduced from 6 weeks to just 6 days
Accuracy

 

 Account opening times cut by 50%
Success stories  Increased account requests
Audit log  Improved governance and process oversight
Partners  Enhanced client onboarding experience
Capital markets

 

 Increased revenue

This is what our clients say

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We turned to Xceptor as it gave the best fit of the qualities we needed – genuine automation and flexibility for the business users. We recognized that not only would it be cost effective way to automate managing our new clients, but it could be applied to our existing customers too. We also saw great potential for Xceptor to be used for other data problems in our organization and Xceptor has indeed proved very valuable for our operations team."


Head of Operations

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Using Xceptor has allowed Proxymity to easily review, standardize and process a myriad of differing data formats and content. This has helped us to minimize time to market and reduce in house technology resource requirements for processing new data sources, enabling us to stay focussed on delivering our core product propositions."


Jonathan Branagan, Head of Customer Onboarding

Proxymity_logo

 

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We knew Xceptor would make a difference and are really impressed by how much it has delivered. Xceptor is the perfect flexible data management solution to fit with our aim of delivering superior service using leading technologies."


Chief Information Officer

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Webinar

Client onboarding automation for financial institutions

Discover how financial institutions can reduce the time it takes to onboard a new client and provide an elevated customer experience.

Client onboarding automation for financial institutions
Get in touch

Get in touch

Position yourself for competitive differentiation, greater efficiency, and revenue growth. Streamline and modernize your customer lifecycle across relationship management, client onboarding, and account opening without any of the headaches – with Xceptor.

Featured insights and resources

Get our expert insights and resources to learn more about how we’re supporting financial services transformation.

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Client story

Automating client onboarding

How our client creates a positive customer experience through automated client onboarding.

Xceptor wins best client onboarding solution
Blog

Xceptor wins best client onboarding solution

We were delighted to win Best Client Onboarding Solution at the Data Management Insight Awards Europe 2023. 

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Blog

Accelerated account opening in a T+1 world

A major impact to capital markets infrastructures by moving to T+1 is the reduced time for remediating sub-optimal account onboarding...

Our products


We have a range of industry leading products, built on the strength of our highly configurable data automation platform. 

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Capital Markets Operations

Our capital markets operations product supports automation and modernization of your post-trade operational processes.

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Reconciliations

Automate simple to complex reconciliations end-to-end, providing greater data transparency, accuracy, and control.

Tax Processing

Our tax processing product enables end-to-end, automated, operational withholding tax processing capabilities.