Total economic impact of Xceptor

Forrester carried out a Total Economic Impact study to calculate the cost savings and business benefits of using Xceptor.

Key findings

Total Economic Impact (TEI) is Forrester's methodology for measuring the comprehensive impact of investments, technologies, projects, and initiatives. TEI reports are holistic business cases that include decision drivers, the customer journey, and qualitative and quantitative impacts - culminating in a sample financial model that shows an estimated return on investment (ROI).

Xceptor commissioned Forrester to conduct such a TEI to examine the potential ROI firms can realize by deploying Xceptor's enterprise automation platform.

86% improvement in trade processing handling time
£700k annual legacy tool cost savings
6 months payback period
£1.3m reduction in error incidence

Customer success story: validating legacy trades

One leading European Investment bank used Xceptor to validate legacy trades dating back decades. The result? The bank successfully reconciled tens of thousands of trades and identified and corrected countless errors which would have cost them considerably.


We have reduced the annual number of error incidences from 43 instances three years ago to about six instances currently.

Vice President, Global Trade Operations - Financial Services

My operations team previously had to review every single email and categorize them for further processing. They usually spend two to three days per month working overtime.

Vice President - Global Trade Operations

You can easily develop an application even if you do not have programming skill sets.

Director, Trade Operations and Services - Financial Services
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267% average ROI achieved by Xceptor clients

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The report sets out the three-year impact.

Download the full report to understand the experience and outcomes achieved by our customers.


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Additional benefits include

Enhanced employee experience

Improved EX for both trade ops and IT and enable upskilling

Improved cross-team collaboration

Teams can develop or modify processes in a more agile way.

Increased transparency

One single platform providing an oversight of multiple processes, end-to-end.


Xceptor handles an unmatched scope of simple to complex processes

Watch this 5 minute video for a snapshot of the findings.