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Total Economic Impact (TEI) is Forrester's methodology for measuring the comprehensive impact of investments, technologies, projects, and initiatives. TEI reports are holistic business cases that include decision drivers, the customer journey, and qualitative and quantitative impacts - culminating in a sample financial model that shows an estimated return on investment (ROI).
Xceptor commissioned Forrester to conduct such a TEI to examine the potential ROI firms can realise by deploying Xceptor's data automation platform.