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Client story

Managing data from multiple sources

How a leading investment bank eliminated keying errors, reduced costs and established an audit trail to effectively manage its data.

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Situation

Manually intensive data collection

Back and middle office processes involve dealing with data from hundreds of brokers and vendors.

Handling a high volume of incoming data, using multiple channels and formats, caused administrative problems.

Pain points

Managing brokers and vendors involves constantly reviewing emails, keying data into Excel, and loading it into upstream systems.

Errors and operational risk resulted from rekeying multiple data formats.

Between 10 and 15 staff were employed to upload data, impacting profit and scalability.

Pain points

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Layer_1

Managing brokers and vendors involves constantly reviewing emails, keying data into Excel, and loading it into upstream systems.

Layer_2

Errors and operational risk resulted from rekeying multiple data formats.

Layer_3

Between 10 and 15 staff were employed to upload data, impacting profit and scalability.

Solution

Our flexibility and significant capacity make it the perfect solution for the investment bank

Designed to be set up and managed by business teams, our client's back and middle office teams, can now define and change data rules themselves without reliance on IT, allowing IT to work on more value-added tasks.

Data is automatically collected and enriched from multiple input formats. Emails are automatically monitored, relevant data extracted, checked and transformed. A standard output in a centralized format is produced, along with volume and processing statistics.

The entire process has an audit trail, compliant with regulation.

Vector

Take control of all your inbound and outbound confirmations processes in a single workflow.

Vector2

Ingest data, produce documentation, escalate risks, and manage the indexing and return of confirmations in one standardised workflow across your entire business.

Vector3

Integrate all trade booking platforms, market utilities and resolution portals.

A market leader in confirmations processing, Xceptor is trusted by some of the largest global financial institutions.

Our solution

Xceptor's promises:

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Automation

Data is automatically collected and enriched from multiple input formats.

Email

Emails are automatically monitored, relevant data extracted, checked and transformed. A standard output in a centralized format is produced, along with volume and processing statistics.

Audit trail

The entire process has an audit trail, compliant with regulation.

Results

Unleash operating efficiency

The operational team can concentrate on value-added tasks rather than data input. Reducing headcount also meant the investment bank benefits from lower costs.

Keying errors are reduced to zero ensuring operational risk is reduced.

By introducing an audit trail, the bank has ensured that a transparent process is available.

The management team has access to more detailed, accurate, and timely data with one complete view of the operational landscape.

 

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Xceptor is working extremely well for us, meeting all its targets in a very short timeframe. Xceptor is very helpful to work with and continues to be one of our best vendors from both a support and product point of view. Xceptor is now used for more than ten applications with over 100 users.

Head of Asset Servicing Technology & Chief Operations Officer
Leading Investment Bank

Solve a range of middle and back office processes

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