Digital transformation of back office processes

Rapid advances in technology are driving improvements in operational performance through the digitisation of processes that were previously manually intensive and paper-based. Xceptor Operations Hub provides financial organisations with a flexible technology platform that sits at the heart of their digital transformation programmes.

Xceptor Operations Hub creates a platform that allows for total end-to-end management of processes, supporting the production, review and dispatch of documents, together with inbound matching of items received from counterparties, and increasing handling capacity and improving operational completion by raising STP rates.

Xceptor Operations Hub allows users to create and manage their own workflows to have full control over the full lifecycle of their operational processes. Operations Hub is flexible enough to handle processes that encompass digital workflows, physical paper-based workflows, or a combination of the two, with ease. Strong integration capabilities mean that it can consolidate multiple systems and processes into one platform, aggregating data onto a single consolidated dashboard, and allowing organisations to retire and replace existing systems.

Operations Hub allows organisations to:

  • Generate and distribute electronic or paper versions of documents required by operational processes, either within Xceptor or via a 3rd party application (for example, Thunderhead).
  • Manage and audit documents, using its internal document storage engine, or offsetting or providing integration with existing technologies, such as SharePoint or Documentum.
  • Create and integrate workflow processes to apply a consistent approach to business as usual activities across the back and middle office.
  • Have a comprehensive view of both their historic and current trading data, providing capabilities to analyse performance, and assuring continuing access to the data.